Condiciones Generales

Terms and conditions of the service

Particular Rental Conditions

Insurance: the rental includes civil liability insurance that covers people and property damage, theft insurance, legal defense and accidents for occupants – death/disability. The excess for damages amounts to €750. For all-risk insurance without excess, which only over 25 years of age, per rental day the amount of €6. All-risk insurance includes glass, wheels. In case of not respecting any traffic sign or driving under the influence of alcohol/drugs, the comprehensive insurance will not cover the damage. Loss, theft or wetting the key are not included in the insurance. The vehicle may not be driven by another person, who has not previously been authorized by the rental house. Otherwise, the all-risk insurance will be without effect. No km limit Gasoline/Diesel: vehicles must be returned with the same amount Validity: in Colonia de Sant Jordi from 9:00 a.m. to 10:00 p.m., each day counts as a whole day, at the Airport the 24-hour system counts

a cancellation of the reservation is free of charge at any time


  1. Below is the rate applicable to your reservation.
  2. The minimum age of the driver must be 21 years and have a driving license with a minimum age of more than 3 years.
  3. All drivers must have had a driving license for at least 32 months. The client must provide the legally valid driving license in Spain.
  4. The accepted means of payment are:
  5. Debit card, VISA or MasterCard credit.
  6. Bank transfer.
  7. Cash payment It is mandatory to present the reservation document when picking up the vehicle.
  8. It is necessary to present the passport or DNI and the driver’s license 2. If the vehicle receives a fine during the validity period of this contract, you will be responsible for the amount of the fine, in addition, a charge of €20 will be made for managing fines
  9. Autos Verger reserves the right to cancel the delivery of the vehicle in case of doubt
  10. 4. General Rental Conditions
  12. The client receives the rental vehicle described in the rental contract, in perfect working order, with all its documents, and undertakes to keep them and drive the vehicle in compliance with the regulations of the Highway Code as well as those provided in the present General Conditions.
  14. The duration of the Contract is stated on page 1 of the same, where the date and time of delivery and return of the vehicle is specified.
  15. If the client decides to terminate the Contract in advance, the amount corresponding to the days not enjoyed using the vehicle (taxes included) will be fully withheld as compensation.
  17. The customer has the obligation to return the vehicle on the date and time listed in the previous section. If the client wishes to extend the rental period, he must go to the Autos Verger office to sign the extension. No contract can be extended by phone.
  18. If the Contract cannot be extended due to lack of availability of vehicles or for any other reason, the customer must return the vehicle on the agreed date, place and time.
  19. Depending on the initial conditions of the Contract, it may be necessary when requesting its extension to carry out a new contract, considering that the current Contract is terminated at that time.
  21. The client will return the rented vehicle in the same conditions in which it was delivered along with all its documents, in the place, date and time stipulated in the Rental Agreement.
  22. The client may not modify any technical characteristic of the vehicle, the keys, equipment, tools and/or accessories thereof, nor make any modification to its exterior and/or interior appearance. Otherwise, the client will bear the pertinent expenses to return the vehicle to its original state without prejudice to the damages and losses caused to Autos Verger derived from the reconditioning of the vehicle for the time that it had to be immobilized as well as any other caused to Autos Verger.
  24. The return of the vehicle on a date and time other than those established in the Contract entitles Autos Verger to charge the rental amount corresponding to the additional days due to the delay in the return, in addition to an amount as a penalty for the economic damages caused , which amounts to €60 per day of delay.
  25. Autos Verger reserves the right to bring the legal actions that are pertinent in any case of disappearance or non-return of the vehicle before the competent authorities, with the client being fully responsible for the legal and legal consequences that may arise.
  26. The unilateral extension by the client of the duration of the Contract will also be considered as an unauthorized use of the vehicle for the purposes of the client’s responsibility for any damage that it may present.
  28. The customer agrees to pay Autos Verger:
  29. a) The charges for vehicle rental, insurance, and taxes determined at the current rate of Autos Verger that has been previously notified to the client. The application of the initially agreed rate is subject to the return of the vehicle in the place, date, time and condition provided.
  30. .2 Payments as a result of improper use by the client:
  31. The client, after the end of the vehicle rental, agrees to pay Autos Verger the amounts that are a consequence of the following concepts: 26. a) A charge between €50 and €150 will be applied if the returned car requires special cleaning
  32. b) The charges caused by the loss of vehicle keys, and/or shipment of the set of vehicle keys to the corresponding place, in cases of loss, breakage, getting them wet, return of the vehicle keys in a place other than the effective return of the vehicle, or any other situation in which the vehicle is paralyzed for reasons attributable to the client for an amount of up to €700.
  33. c) The amount of transfer of the vehicle with a tow truck in case of customer fault
  34. d) Expenses derived from the loss, deterioration or damage to tires, tires (including punctures and blowouts), tools, windows, mirrors, accessories, interior of the vehicle as well as problems derived from an error in the type of refueled fuel.
  35. e) The fines, sanctions and judicial expenses motivated by traffic infractions or laws, regulations or ordinances, (including charges for congestion or limitation of road traffic where they exist,) incurred by the client during the duration of this Contract that have been satisfied by Autos Verger.

31.) Notwithstanding the foregoing, Autos Verger reserves the right to charge the client an additional charge of €20 for the administrative costs incurred as a result of processing and communication expenses before the pertinent authorities of said acts.

  1. g) The costs of repairing the damage caused to the vehicle in the event of an accident, when any of the following circumstances occur: 33. – That the vehicle was not used in accordance with the established conditions.
  2. – That the damages are the result of an accident due to the fact that the client has not correctly evaluated the height of the vehicle.
  3. Notwithstanding the foregoing, in any case, you must declare any incident and/or damage (greater than courtesy) that affects the conditions of the Vehicle in the document ‘Informe de Sinister/Accident Report’, which will be provided to you. will deliver for this purpose. When appropriate, you must return this document together with the corresponding ‘Friendly Accident Statement’ -DAA- duly completed, detailing the license plate, the name and address of the opposing party, the circumstances of the collision, a sketch of the accident, the name of the insurer and, when possible, the insurance policy number, all signed by the two drivers involved in the accident. 36. Autos Verger likewise reserves the right to collect compensation from the client for the loss of benefits due to the immobilization of the vehicle as a result of the damage suffered. Said compensation will be calculated on the number of days that it is necessary to invest in the repair of the vehicle, established by an expert external to Autos Verger or, once the repair is carried out, computing one day for every eight hours of work invested by the workshop.

repairer and used as a basis for quantification the contracted daily occupancy rate.

  1. The client’s maximum liability, in case of fault, will be the market value of the vehicle, according to the maximum price established in the Ganvam guide in force at the time of the accident.
  2. 6.3 Form of Payment:
  3. The payment of the vehicle rental and any additional expenses will be made in Euro
  4. The cards allowed are EC-VISA and MasterCard/Maestro
  6. 8.1 Mandatory insurance and civil liability against third parties.
  7. The rental rates include the coverage of Compulsory Car Insurance and Complementary Civil Liability for damages and losses against third parties derived from the use and circulation of the vehicle.
  8. These coverages are guaranteed and are assumed by the insurer with which Autos Verger has arranged the corresponding insurance policy and are subject to its general and particular clauses and to the law. By signing the rental contract, the client adheres as insured to the aforementioned policy, the conditions of which are at your disposal. 46. 8.2 Basic Coverage Autos Verger.
  9. The rental rates also include the BASIC COVERAGE Autos Verger, which includes damage to the vehicle as a consequence:
  10. a) collision,
  11. b) robbery,
  12. c) and fortuitous fire or vandalism
  13. In certain circumstances, the Autos Verger Basic Coverage includes an excess for said damages for which the client is directly responsible (see the Particular Conditions on page 1 of this contract). Said franchise must be guaranteed (i) by providing the corresponding bond or (ii) by contracting Additional Coverage.
  14. The Autos Verger Basic Coverage will be valid as long as the following conditions are met:
  15. a) That the client, in the event of a collision, send Autos Verger as soon as the accident occurs, full details of the opposing party and possible witnesses, completing an accident report, in the form of an ‘Amicable Accident Statement’ -DAA- detailing the license plate, the name and address of the opposing party, the circumstances of the collision, a sketch of the accident, the name of the insurer and, when possible, the insurance policy number, all signed by the two drivers involved in the accident, or, in case of not having it, the ‘Accident Report’, which will be provided by Autos Verger.
  16. b) That the insurance company does not reject the claim, as a consequence of not driving the vehicle in the physical and mental conditions required by the Highway Code.
  17. c) That the collision, theft, fire or vandalism has not occurred during the course of unauthorized use, such as those included in point 10 of these general conditions.
  18. d) That the client has informed Autos Verger of the collision, theft, fire or vandalism that occurred in the vehicle within a period of forty

and eight hours after it occurred, providing the pertinent documentation (accident report, complaint to the authorities, etc.).

  1. The following are EXPRESSLY EXCLUDED FROM SUCH COVERAGE: 58. a) Damage to tires, rims, vehicle interiors, exterior rear-view mirrors, glass and underbody.
  2. b) Punctures and tire blowouts.
  3. c) Damage caused to the clutch and gearbox.
  4. d) The days of stoppage of the vehicle until its repair.
  5. e) Crane expenses.
  6. f) Recharging the battery.
  7. 8.3 Additional Coverage
  8. The rental rates do not include the ADDITIONAL COVERAGE, which contemplates the damages expressly excluded from the Autos Verger Basic Coverage. Said coverage can be contracted at the time of collecting the vehicle or by reserving the car and will only be valid if the client meets the conditions established above in case of damage to the vehicle.
  10. In the event of an accident, the client agrees to:
  11. a) Obtain and send to Autos Verger upon the occurrence of the accident, complete data of the opposing party and possible witnesses, completing an accident report, in the form of a ‘Friendly Accident Statement’ – detailing the license plate, name and address of the opposing party, the circumstances of the collision, a sketch of the accident, the name of the insurer and, when possible, the insurance policy number, all signed by the two drivers involved in the accident, or, in In the event of not having it, the ‘Loss Report’, which will be provided by Autos Verger.
  12. b) Immediately notify the authority if the guilt of the other party should be investigated or if there are injured persons.
  13. c) Do not abandon the rented vehicle, without taking adequate measures to protect it.
  14. In the event of an act of vandalism, fire, theft or disappearance of the vehicle, the customer agrees to immediately notify Autos Verger of the incident and file the corresponding complaint with the relevant authorities, a copy of which must be sent to Autos Verge as soon as possible.
  16. It will be the client’s obligation to use the vehicle with due diligence, in accordance with its characteristics, respecting current motor vehicle traffic regulations and avoiding, in any case, any situation that could cause damage to the vehicle or to third parties.
  17. Likewise, it is the client’s obligation not to allow any person other than those authorized to drive the vehicle in accordance with this contract, the client being directly responsible for any damage or harm caused to the vehicle or to third parties in such a case.
  18. Any case that fails to comply with the provisions of these paragraphs will be understood as unauthorized use.
  19. The client will be fully liable for damages caused to the interior and exterior parts of the vehicle due to unauthorized use thereof, in which case he is obliged to pay all expenses incurred in accordance with the provisions of section number 6 of these general conditions.
  20. Unauthorized use includes, and is not limited to, the following cases cited by way of example:
  21. a) Push or tow any other vehicle.
  22. b) Circulate in places that are not suitable for public transport such as beaches, car circuits, forest tracks, neighborhood roads, etc.
  23. c) Driving on roads that are not paved, or paved but with serious deficiencies, which could cause damage to the underbody of the vehicle.
  24. d) Circulate with the vehicle through restricted areas, specifically including airport runways and other roads associated with aeronautical and/or military use.
  25. e) Negligent action before the lighting of warning lights or warning signs on the panel of the leased vehicle and that the client declares to know with the signing of this contract.
  26. f) Transport of goods or animals and especially dangerous, flammable and/or harmful substances for the vehicle and its occupants.
  27. g) The transport of people or goods that directly or indirectly implies a payment to the client.
  28. h) The sublease of the vehicle.
  29. i) The use of the vehicle in any activity contrary to the law.
  30. j) The transport of a number of people or amount of luggage greater than that authorized for the vehicle.
  31. l) Transportation of luggage or any item on the roof of the vehicle even using a suitable device for it.
  32. m) Leaving objects in sight in the vehicle that could be stolen with consequent damage to the vehicle.
  33. n) Dirty the interior of the vehicle beyond what is implied by reasonable and careful use.
  34. o) Driving the vehicle in a state of fatigue, illness or under the influence of alcohol, medication or drugs.
  35. p) Reckless driving.
  36. r) Driving contrary to traffic regulations.
  37. s) Driving the rented vehicle by a person not authorized in the contract either as client/s and/or additional driver/s.
  38. u) Use of the vehicle after the rental period has ended.
  39. Unauthorized use by the customer will entitle Autos Verger to terminate the Rental Agreement in advance for culpable breach by the latter, requesting, where appropriate, the corresponding compensation for damages.
  41. Driving licenses, requested by in Spain, will be accepted in digital version if issued by the General Directorate of Traffic (DGT), and must be presented through the official mobile digital application miDGT of the General Directorate of Traffic (DGT) in Spain. For security reasons and to avoid possible fraud, Autos Verger reserves the right not to accept digital driving licenses issued by countries other than the rental country, so the client must carry the physical version of the driving license at all times. from your country of origin.
  42. The client must be in possession of the corresponding valid driving license approved in the country of delivery of the Autos Verger vehicle, the Client being directly responsible for the validity and approval of the driving license and must hold Autos Verger harmless under any circumstances.
  44. All clients and/or additional authorized drivers will be jointly and severally liable for all the client’s obligations arising from the Contract and the laws applicable to it.
  46. Autos Verger is not responsible for stolen, forgotten or lost items inside the vehicle.
  48. In the case of using the vehicle for the transport of children under three years of age or older who do not exceed a height of 135 centimeters, the customer must notify Autos Verger so that they provide him and without anchoring in the vehicle, the corresponding device mandatory retention approved according to the weight and size of the child or person who must use it. The installation of the same will always be the responsibility of the client.
  49. Jurisdiction: the jurisdiction is Palma de Mallorca.

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